Ticketmaster & Eventim are the official and only legitimate ticket sellers for this event.

Tickets for Rammstein are exclusively personalised.

Personalised means that the booking of a ticket is linked to a buyer who is exclusively named on all tickets. This person holds the right of entry and only this person and their party will be admitted to the event. Strict prohibition exists on the resale of these tickets – In case of violation, the holder will not be allowed entry.

Please beware of bogus ticket sellers and tour operators. Please DO NOT buy tickets from unofficial sources including websites as these tickets will not grant you access, and we would hate for you to miss out!

Tickets are sold via www.ticketmaster.ie  and the Ticketmaster app & Eventim

Venue age restrictions are clearly displayed at the sales pages on www.ticketmaster.ie  and the Ticketmaster app & Eventim.

No Under 16s will be allowed entry to the standing/pitch/Feuerzone area and will only be permitted in seating areas.

All Under 16s must be accompanied by a person 18+. All under 16s must have seated tickets as they will not be permitted on the pitch/standing/Feuerzone area.

Children under 6 will NOT be admitted. All persons entering the stadium must have a valid ticket.

If you have any queries regarding your tickets, please contact Ticketmaster via the MYACCOUNT help section and they will be able to assist you.  Or if you have purchased via Eventim please contact Eventim directly.

Please remember to download your tickets from your Ticketmaster account to your iPhone wallet / Google Pay wallet in advance of show day. Screenshots or printouts of digital tickets will not be accepted. Do not wait until you arrive at the venue as network coverage may not be available.

CHECK YOUR TICKETS IN ADVANCE TO ENSURE YOU ARE APPROACHING THE VENUE VIA THE CORRECT ROUTE.

 

Abélard will open up for Rammstein.

:

Standing €106.25/ Feuerzone- €141.25 /Seats €141.25, €96.25.

Visit www.ticketmaster.ie for all the latest ticket updates. Or if you have purchased via Eventim please contact Eventim directly.

Please keep an eye on the following websites for all the latest event updates:

www.aikenpromotions.com

www.facebook.com/aikenpromotions |www.twitter.com/aikenpromotions | www.instagram.com/aikenpromotions .

The box office is located in The RDS Main Hall on Merrion Road.

The box office will open from 2pm until the show start.

If you have a query regarding your booking, please contact Ticketmaster via the help section in MyAccount and they will assist or Eventim if you have booked via Eventim

Remember, most tickets have been purchased via digital mobile/ smartphone and will reside on your smartphone (when downloaded) within your wallet /Ticketmaster account. Physical tickets will be posted if this was your choice of delivery.

Tickets for Rammstein are exclusively personalised.

Personalised means that the booking of a ticket is linked to a buyer who is exclusively named on all tickets. This person holds the right of entry and only this person and their party will be admitted to the event. Strict prohibition exists on the resale of these tickets – In case of violation, the holder will not be allowed entry.

Please remember to download your tickets from your Ticketmaster account to your iPhone wallet / Google Pay wallet in advance of show day. Screenshots or printouts of digital tickets will not be accepted. Do not wait until you arrive at the venue as network coverage may not be available.

If you have not received your ticket/s as expected digitally, please contact Ticketmaster via your Ticketmaster account or via the help section on https://help.ticketmaster.ie/hc/en-ie and they will be happy to advise you. Or if you have purchased via Eventim please contact Eventim directly.

Please remember to download your tickets from your Ticketmaster account to your iPhone wallet / Google Pay wallet in advance of show day. Screenshots or printouts of digital tickets will not be accepted. Do not wait until you arrive at the venue as network coverage may not be available.

Tickets for Rammstein are exclusively personalised.

Personalised means that the booking of a ticket is linked to a buyer who is exclusively named on all tickets. This person holds the right of entry and only this person and their party will be admitted to the event. Strict prohibition exists on the resale of these tickets – In case of violation, the holder will not be allowed entry.

Please ensure the brightness on your phone is set at maximum as you enter the scanning area.

Please check your tickets in advance to ensure you are attending the correct date and venue.

Venue age restrictions are clearly displayed at the sales pages on www.ticketmaster.ie and the Ticketmaster app . Or if you have purchased via Eventim please contact Eventim directly.

Under 16s will NOT be allowed entry to the standing/pitch/Feuerzone areas and will only be permitted in seating areas.

All Under 16s must be accompanied by a person 18+. All under 16s must have seated tickets as they will not be permitted on the pitch/standing/Feuerzone area.

Children under 6 will NOT be admitted. All persons entering the stadium must have a valid ticket.

Please make sure your phone is fully charged before you leave the house to avoid this situation. If you run out of battery, please go to the box office where someone will be able to assist you to find your order.

Please make sure your phone is fully charged before you leave the house to avoid this situation. If you run out of battery, please go to the box office where someone will be able to assist you to find your order.

Please contact Ticketmaster via your Ticketmaster account or via the help section on https://help.ticketmaster.ie/hc and they will be happy to advise you. Tickets are tied to your Ticketmaster account. This account can be accessed on any Smartphone using any number. Or if you have purchased via Eventim please contact Eventim directly.

Don’t worry, we have a full record of every lead booker who bought tickets for the shows and will be able to help. Please make your way to the box office in the first instance, where your proof of purchase and identity will be checked. Tickets are tied to your Ticketmaster account. This account can be accessed on any Smartphone using any number.

If you want to buy or have purchased digital tickets as gifts then you must attend with the recipients.

Please contact Ticketmaster via your Ticketmaster account or via the help section on https://help.ticketmaster.ie/hc and they will be happy to advise you.Or if you have purchased via Eventim please contact Eventim directly.

DON’T DO IT! IT’S MOST LIKELY A SCAM

www.ticketmaster.ie & Eventim are the only authorised sellers of tickets for this show. Purchasing on www.ticketmaster.ie /Eventim guarantees genuine tickets that adhere to the requirements for the show. Anyone presenting a bogus ticket will be refused entry to the show.

Tickets for Rammstein are exclusively personalised.

Personalised means that the booking of a ticket is linked to a buyer who is exclusively named on all tickets. This person holds the right of entry and only this person and their party will be admitted to the event. Strict prohibition exists on the resale of these tickets – In case of violation, the holder will not be allowed entry.

No type of mobile or temporary seating will be allowed within the standing area in RDS Arena. Please do not bring any form of seating with you as you will not be allowed to enter the venue with it.

Please contact Ticketmaster via your Ticketmaster account or via the help section on https://help.ticketmaster.ie/hc/en-ie and they will be happy to advise you. Or if you have purchased via Eventim please contact Eventim directly.

No. Due to safety reasons and crowd control, this will not be possible.

RDS Arena will open at 5pm on the show day, SHOW STARTS at 7.00pm.

Do allow yourself plenty of time to get to the venue so as to get in well before the start of the show. Please keep an eye on the following websites for all the latest event updates:

www.aikenpromotions.com

www.facebook.com/aikenpromotions |www.twitter.com/aikenpromotions | www.instagram.com/aikenpromotions

www.ticketmaster.ie

PLEASE NOTE:  EARLY QUEUING WILL NOT BE PERMITTED IN THE STREETS AROUND THE VENUE. THESE ARE RESIDENTIAL AREAS AND WE ASK TICKET HOLDERS TO PLEASE RESPECT THE PRIVACY OF THE RESIDENTS AND BUSINESSES IN THE LOCAL COMMUNITY.

RDS Arena will open at 5pm on the show day, SHOW STARTS at 7.00pm.

Do allow yourself plenty of time to get to the venue so as to get in well before the start of the show. Please keep an eye on the following websites for all the latest event updates:

www.aikenpromotions.com

www.facebook.com/aikenpromotions |www.twitter.com/aikenpromotions | www.instagram.com/aikenpromotions

www.ticketmaster.ie

*All Times subject to change*

RDS Arena will open at 5pm on the show day, SHOW STARTS at 7.00pm.

Do allow yourself plenty of time to get to the venue so as to get in well before the start of the show. Please keep an eye on the following websites for all the latest event updates:

www.aikenpromotions.com

www.facebook.com/aikenpromotions |www.twitter.com/aikenpromotions | www.instagram.com/aikenpromotions

www.ticketmaster.ie

Yes, once you have a valid ticket you will be allowed entry. RDS Arena will open at 5pm.

Do allow yourself plenty of time to get to the venue so as to get in well before the start of the show.

To ensure you don’t miss a thing, we would highly recommend planning your journey in advance, allowing plenty time for travel, so you can soak up the amazing atmosphere from the moment gates open!

No. We have been counting down the days to these shows for so long now and we would hate for you to miss any portion of the events, therefore It’s very important that you please keep in mind that once you leave the venue on the show day, re-entry will not be possible.

Customers will be contacted by Ticketmaster with concert information prior to the event. You can also get up to date information from the following websites:

www.aikenpromotions.com  www.ticketmaster.ie

www.facebook.com/aikenpromotions |www.twitter.com/aikenpromotions | www.instagram.com/aikenpromotions

If you have purchased via Eventim please contact Eventim directly.

Early queuing will not be permitted or facilitated at the venue. PLEASE NOTE: EARLY QUEUING WILL NOT BE PERMITTED IN THE STREETS AROUND THE VENUES. THESE ARE RESIDENTIAL AREAS AND WE ASK TICKET HOLDERS TO PLEASE RESPECT THE PRIVACY OF THE RESIDENTS AND RESPECT THE LOCAL COMMUNITY.

This is an outdoor event and Ireland has its fair share of rain and cool wind, so please watch the weather forecast prior to the show day and dress accordingly. We are hoping the sun will come out for the show so if this is the case, please don’t forget your sun-cream! RDS Arena can get colder as the day goes on so, please dress with this in mind. An important tip – no one likes unhappy feet at a concert right!? So, make sure to wear comfy footwear!

NO. Umbrellas are not permitted in the venues. In the event of adverse weather conditions, we would advise bringing a rain mac or disposable raincoat/ poncho.

Any large lens professional cameras or any form of video recorder WILL NOT be admitted. Only small 35mm cameras will be permitted.

Flag poles, selfie sticks, sticks for banners are not allowed. Only small banners of other (A4 or A3 size) will be permitted into the events as anything larger can obstruct the views of other fans. Personally, we would recommend keeping your hands free to save you from carrying your signs to the bathrooms, food/bar outlets and most importantly you’ll need free hands for a whole lotta clapping right!?

Prohibited articles and items are as follows: any article that may be used as a weapon, any person deemed to be offensive or abusive, or who may compromise public safety, will be reported to the Gardai police.

Prohibited articles and items are as follows:

• Any article that may be used as a weapon,
• Professional cameras and recording devices (this will apply to cameras that have detachable lenses), GoPro,
• Bottles, glass vessels, cans, flasks, frisbees, and related items,
• Dangerous or hazardous items,
• Illegal substances,
• Scooters, bicycles, skateboards, or other skates,
• Flag poles, flares, fireworks or any other form of pyro,
• Banners with any political messaging,
• Laser devices,
• Prams/push chairs,
• Inflatable and folding chairs,
• Large suitcases,
• Laptops,
• Illegal merchandise items,
• Umbrellas,
• Hampers, and cold boxes,
• Air horns,
• Alcohol,
• Crash Helmets,
• Large spiked / studded belts or bracelets,
• Food and drinks,
• Animals (except service dogs and guide dogs).

PLEASE do not bring a bag unless it is totally necessary. People without bags will be fast-tracked. If you must bring a bag it needs to be less than A4 size. Bags under A4 size will be subject to a search which will result in queueing. NO bags larger than A4 size will be allowed into the venues, nor will you be allowed to leave them unattended anywhere in or near the venue so please adhere to the above advice.

NOTE: There will be plenty security staff at the concerts. The security staff are there for your protection, to direct and to help you. Please do not hesitate to ask them for help at any point. We ask you to co-operate with the security staff as their job is to make the whole experience go as smoothly as possible for all the fans.

We sure do! Please take note of the following:

• We love a good show snap and we bet you do too! But try not to use all your phone battery up during the show, save some juice for the way home.
• Handy tip! Memorise or bring the mobile numbers of those you are coming with to the RAMMSTEIN show just in-case you are separated from your family and/or friends, and if possible, arrange a pre-determined meeting place.
• #AVOID! Please beware of bogus ticket sellers, do not buy tickets from any unofficial outlets.
• When leaving RDS Arena please take your time, please walk slowly. Please remember to protect the privacy of the residents and respect the local community when arriving at and leaving RDS Arena.
• IMPORTANT:- If you have purchased seated tickets, please remember your seat location – section, row and seat number, you don’t want to be separated from your friends/family if you head to the bathroom or the food/drink concessions.

• Tickets for Rammstein are exclusively personalized: Personalised means that the booking of a ticket is linked to a buyer who is exclusively named on all tickets. This person holds the right of entry and only this person and their party will be admitted to the event. Strict prohibition exists on the resale of these tickets – In case of violation, the holder will not be allowed entry.

Yes. RDS Arena age restrictions are clearly displayed at the sales pages on www.ticketmaster.ie .

No Under 16s will be allowed entry to the standing/pitch/Feuerzone area and will only be permitted in seating areas.

All Under 16s must be accompanied by a person 18+. All under 16s must have seated tickets as they will not be permitted on the pitch/standing area.

Children under 6 will NOT be admitted. All persons entering the stadium must have a valid ticket.

For the safety and enjoyment of all patrons, An Garda Siochana and Aiken Promotions request all Parents and Guardians to undertake the full responsibility of U16’s throughout the duration of the event and to fully review and adhere to the age restrictions and conditions before attending the event.

There will be FREE-TAG-A-KID safety wristbands which will be available both outside and inside the venue. Parents/Guardians attending with young children or those with learning disabilities are encouraged to avail of these white wristbands which have a space for a Parent/Guardian to write a contact number and seat number, if applicable. The purpose of these wristbands is to help reunite lost children with a parent/guardian should your child become separated from you within the venue.

Any kid /adult of any age from 6 and over can avail of this option. Don’t get separated from your friends or family.

IMPORTANT PLEASE NOTE:

If there is doubt whether a minor qualifies for age restrictions set out, proof of age may be requested. It is the responsibility of the adult accompanying the minor to be able to satisfy staff that the minor is the age they say. We recommend if in doubt please bring colour photocopy of the minor’s passport to prevent any unnecessary disappointment.

One Adult can accompany up to 4 children.

No. Under 6’s will not be allowed entry to these shows even with a ticket.

: RDS Arena is well served by public transport. Bus, Rail, DART and LUAS transport options can all bring you within walking distance of the venue. Plan your journey online from anywhere in Ireland to the venue via www.transportforireland.ie

Please check your ticket information for details on your entry route. There will be signage to direct you to the appropriate entrance for your seating or standing area. Follow the coloured route / directions as indicated on your ticket.

Please remember to show respect to the local residents and community when travelling to and from the event. We ask ticket holders to please respect the privacy of the residents and businesses in the local community.

Check out https://www.transportforireland.ie/ to help plan your journey.

Yes. Road closures or restrictions are likely to be put in place for the concert. Nearer the time of the event please visit this website for further details: www.garda.ie

Yes, RDS Arena is situated in residential and business areas – certain roads are likely to be closed or restricted to resident access only in and around RDS Arena before and after the concert. Nearer the time of the event please visit this website for further details:

www.garda.ie.

Please contact your local Garda station directly.

Yes. Please see check website / social media updates for meeting points closer to the event

No. For safety reasons movement between areas or levels will NOT be permitted during the shows.

No. Early Queuing is not permitted on the streets in the around the venue. RDS Arena is located in a residential area, we ask ticket holders to please respect the privacy of the residents and businesses in the local community.

Absolutely! Official merchandise will be available in a number of outlets located inside the venue. Please refrain from purchasing any unofficial merchandise outside the venue grounds.

Yes, Bars and food outlets will be available inside the venue.

REMEMBER – Proof of age will be required if you wish to purchase alcohol.

Yes – singing your heart out is thirsty work! Drinking water fountains will be available at various points throughout RDS Arena.

No. These are non-smoking events. Smoking is only allowed in the designated smoking areas in the venue. Persons found smoking in other areas will be escorted from the venue and not be allowed to re-enter the concert. The same restrictions apply to Vaping.

Should you or your guest require first aid from our A-Team, there will be trained medical staff on duty at RDS Arena. We will have a fully equipped field hospital with an A&E doctor and a GP. Please approach a steward, a member of security or indeed any member of staff immediately who will direct you to the nearest first aid/ medic point or call for assistance

There will be multiple First Aid areas within the venue, including on the pitch. These will all be clearly marked, and stewards will be able to direct patrons to the nearest medical point.

Yes. The RDS. Please note all uncollected items will go to the local Garda station in the days following the concert.

Yes. Our information points throughout the venue will deal with lost children and adults on show days. Please approach a steward, a member of security or indeed any member of staff right away and they will direct you to the nearest information point or call for assistance.

No. There is no parking available on the streets in the immediate vicinity of RDS Arena. A traffic management plan will be in operation by An Garda Siochana. RDS Arena is situated in a residential area with resident only parking. The area will be monitored by Dublin City Council’s Parking Enforcement Team and illegally parked cars will be clamped or towed away. We would strongly encourage concert goers to use public transport. Perhaps Park up the car & link with public transport on the outskirts of the city.

We would strongly advise that patrons park with a view to ease of leaving the city at the end of the concert – This generally means using recognised car parks on the outer perimeter and either walking or using public transport to RDS Arena. Do not park in restricted or ‘no parking’ areas as a robust parking enforcement operation will be in place. ‘Clamping’ will be in operation to combat illegal parking.

PLEASE NOTE THE FOLLOWING INFORMATION:

An Garda Siochana will have a traffic management plan in operation. For full details please visit www.garda.ie. Please plan your approach to the venue based on the following:

• As traffic and parking delays are inevitable you are strongly advised to use public transport or car pool and park in recognized car parks.
• Please use city perimeter car parks.
• RDS Arena is well served by public transport. Bus, Rail, Dart & Luas will all bring you within walking distance of the venue grounds.
• We strongly advise you to plan your journey in advance allowing yourself sufficient travel time to and from RDS Arena.
• Plan your route in advance on transportforireland.ie and check the AA Roadwatch website for reports on traffic, road works, delays on your route www.theaa.ie

For further information on public transport, please visit:

www.dublinbus.ie, www.luas.ie, www.irishrail.ie, www.buseireann.ie

 

TIP! Please remember to check the opening and closing times with your chosen carpark to avoid the risk of your car being locked in after the show.

: Yes. Patrons who have purchased tickets for the wheelchair accessible platform will be contacted in advance of the show and will be issued with parking permits (subject to availability), these must be printed out and brought with you to gain access on the show day. Blue badges will not be accepted for access.

There is a traffic management plan drawn up and implemented by An Garda Síochána for all major events at RDS Arena, including matches and concerts. This plan prevents access to the cordoned area for all non-resident vehicles, including those displaying a Blue badge. The arrangements for the RAMMSTEIN concert are consistent with this traffic management plan and have been agreed by all statutory authorities and the venue.

The Wheelchair accessible parking area for wheelchair/accessibility ticket holders has limited capacity.  

Please contact Ticketmaster via your Ticketmaster account or via the help section on https://help.ticketmaster.ie/hc/en-ie. 

Yes, there will be a purpose-built raised accessibility platform on the pitch for this event. Please note space within this area is limited. Please check availability through www.ticketmaster.ie . Please contact Ticketmaster via your Ticketmaster account or via the help section on https://help.ticketmaster.ie/hc/en-ie

PLEASE NOTE: There is a fixed capacity for the wheelchair platform, the promoter may not be able to accommodate those who do not have an accessibility ticket. Access to the wheelchair platform operates a strict 1+1 policy.

Please contact Ticketmaster via your Ticketmaster account or via the help section on https://help.ticketmaster.ie/hc/en-ie

PLEASE NOTE: There is a fixed capacity for the wheelchair platform and as the events is sold-out the promoter may not be able to accommodate those who do not have an

accessibility ticket. Access to the wheelchair platform operates a strict 1+1 policy.

We are happy to answer any remaining queries you may have. Please email the promoter directly on office@aikenpromotions.com and a representative will assist you with your query.

Don’t forget – You can keep up to date with all the latest information from the following websites:

www.aikenpromotions.com

www.facebook.com/aikenpromotions |www.twitter.com/aikenpromotions | www.instagram.com/aikenpromotions

www.ticketmaster.ie