The Ed Sheeran shows will take place at

3Arena, Dublin

30^th March 2023.

Ticketmaster is the official ticket seller for this event. All tickets are sold via www.ticketmaster.ie  and the Ticketmaster app

No children under 5 will be permitted entry even with a ticket.

Under 14s are not permitted in the standing.

Under 16s should be accompanied by a person 18+.

Please beware of bogus ticket sellers and tour operators. Please DO NOT buy tickets from unofficial sources including websites as these tickets will not grant you access, and we would hate for you to miss out!

If you have any queries regarding your tickets, please contact Ticketmaster and they will be able to assist you.

€105.85 standing and €105.85 – seats.

Visit www.ticketmaster.ie for all the latest ticket updates.

www.aikenpromotions.com

www.3arena.ie

www.facebook.com/aikenpromotions |www.twitter.com/aikenpromotions | www.instagram.com/aikenpromotions

 The ticket limit is 6 tickets per purchase.

Remember, we are operating a digital mobile/ smartphone ticketing system. Therefore, no physical tickets will be posted or emailed in advance. Your phone contains your ticket(s) and they’ll be sent to you nearer to the time of the shows.

Please contact Ticketmaster via your Ticketmaster account or via the help section on https://help.ticketmaster.ie/hc and they will be happy to advise you.

Please make sure your phone is fully charged before you leave the house to avoid this situation. If you run out of battery, please go to the box office where someone will be able to assist you to find your order.

Please contact Ticketmaster via your Ticketmaster account or via the help section on https://help.ticketmaster.ie/hc and they will be happy to advise you.

Don’t worry, we have a full record of every lead booker who bought tickets for the show and will be able to help. Please make your way to the box office in the first instance. Where proof of purchase and identity will be checked.

 Please contact Ticketmaster via your Ticketmaster account or via the help section on https://help.ticketmaster.ie/hc and they will be happy to advise you.

DON’T DO IT!

Your tickets are linked to both your account with your chosen ticket agent AND your mobile phone number.  This means your ticket and the individual information you gave when you purchased are linked. If a ticket is resold in any method other than via official face-value resale channels, then you will be refused entry to the venue.

www.ticketmaster.ie is the only authorised seller of ticket seller for this show. Purchasing on www.ticketmaster.ie guarantees genuine digital tickets that adhere to the requirements for this show. Anyone presenting a bogus ticket will be refused entry to the show.

No. Due to safety reasons and crowd control, this will not be possible.

Stage times are yet to be confirmed. The venue will open at 6.30pm on show day.

*All Times subject to change*

The venue will open at 6.30pm on the show day. Please note all times are subject to change. Please keep an eye on the following websites for all the latest event updates:

www.aikenpromotions.com

www.3arena.ie

www.facebook.com/aikenpromotions |www.twitter.com/aikenpromotions | www.instagram.com/aikenpromotions

www.ticketmaster.ie

PLEASE NOTE:  EARLY QUEUING WILL NOT BE PERMITTED AROUND THE VENUE. PLEASE RESPECT THE PRIVACY OF THE RESIDENTS AND BUSINESSES IN THE LOCAL COMMUNITY.

Yes, once you have a valid digital ticket you will be allowed entry. To ensure you don’t miss a thing, we would highly recommend planning your journey in advance, allowing plenty time for travel, so you can soak up the amazing atmosphere from the moment doors open!

: Don’t worry, we can try and help you. Go to the box office where someone will be able to help you work out what’s gone wrong. Remember this is a digital ticket only show, beware of bogus ticket sellers!

Ticketmaster is the official ticket seller for this show

No. We have been counting down the days to this show and we would hate for you to miss any portion of the gig, therefore It’s very important that you please keep in mind that once you leave the venue on the show day, re-entry will not be possible

All customers will be contacted by Ticketmaster with concert information prior to the event. You can also get up to date information from the following websites:

www.aikenpromotions.com

www.3arena.ie

www.facebook.com/aikenpromotions |www.twitter.com/aikenpromotions | www.instagram.com/aikenpromotions

www.ticketmaster.ie

Early queuing will not be permitted or facilitated at the venue.

PLEASE NOTE:  EARLY QUEUING WILL NOT BE PERMITTED AROUND THE VENUE. WE ASK TICKET HOLDERS TO PLEASE RESPECT THE PRIVACY OF THE RESIDENTS AND RESPECT THE LOCAL COMMUNITY.

Any large lens professional cameras or any form of video recorder WILL NOT be admitted. Only small 35mm cameras will be permitted.

: Prohibited articles and items are as follows: any article that may be used as a weapon, any person deemed to be offensive or abusive, or who may compromise public safety, will be reported to the police. Professional cameras and recording devices (this will apply to cameras that have detachable lenses) Bottles, glass vessels, cans, flasks, frisbees, and related items, dangerous or hazardous items, illegal substances, scooters, skateboards, or other skates, flag poles and flares, laser devices, prams/push chairs, inflatable and folding chairs, large suitcases, laptops, illegal merchandise items, umbrellas, hampers, and cold boxes, air horns, alcohol, drinks, selfie sticks, food, and animals (except service dogs and guide dogs).

PLEASE do not bring a bag unless it is totally necessary. People without bags will be fast-tracked. If you must bring a bag it needs to be less than A4 size. Bags under A4 size will be subject to a search which will result in queueing.

NO bags larger than A4 size will be allowed into the venues, nor will you be allowed to leave them unattended anywhere in or near the venue so please adhere to the above advice.

NOTE: There will be plenty security staff at the concert. The security staff are there for your protection, to direct and to help you. Please do not hesitate to ask them for help at any point. We ask you to co-operate with the security staff as their job is to make the whole experience go as smoothly as possible for all the fans.

We sure do! Please take note of the following:

• We love a good show snap and we bet you do too! But try not to use all your phone battery up during the show, save some juice for the way home.
• Handy tip! Memorise or bring the mobile numbers of those you are coming with to theEd Sheeran show(s) just in-case.
• #AVOID! Please beware of bogus ticket sellers, do not buy tickets from any unofficial outlets.
• When leaving the venue please take your time, please walk slowly. We don’t want anyone getting anySmall Bumps! Please remember to protect the privacy of the residents and respect the local community when arriving at and leaving the venue.
• IMPORTANT:- If you have purchased seated tickets, please remember your seat location – section, row and seat number, you don’t want to be separated from your friends/family if you head to the bathroom or food/drink concessions.

Yes. All venue age restrictions are clearly displayed at the sales pages on www.ticketmaster.ie .

No children under 5 will be permitted entry even with a ticket.

Standing tickets are only available to persons aged 14 and over.

Under 16s should be accompanied by a person 18+.

For the safety and enjoyment of all patrons, 3Arena, An Garda Siochana and Aiken Promotions request all Parents and Guardians to undertake full responsibility of U16’s throughout the duration of the event and to fully review and adhere to the age restrictions and conditions before attending the event.

IMPORTANT PLEASE NOTE:

If there is doubt whether a minor qualifies for age restrictions set out, proof of age may be requested. It is the responsibility of the adult accompanying the minor to be able to satisfy staff that the minor is the age they say. We recommend if in doubt please bring colour photocopy of the minor’s passport to prevent any unnecessary disappointment.

One Adult can accompany up to 4 children.

No. Under 5’s will not be allowed entry to these shows even with a ticket.

: The venue is well served by public transport. Bus, Rail, DART (Dublin) and LUAS (Dublin) transport options can all bring you within walking distance of the venue. Plan your journey online from anywhere in Ireland to the venue via www.transportforireland.ie

No. For safety reasons movement between areas or levels will NOT be permitted during the shows.

No. Early Queuing is not permitted at any venue.

Absolutely! Official merchandise will be available inside the venue. Please refrain from purchasing any unofficial merchandise outside the venue.

 Yes, Bars and food outlets will be open inside each of the venue.

REMEMBER – Proof of age will be required if you wish to purchase alcohol.

No. The 3Arena is a non-smoking venue. Smoking is only allowed in the designated smoking areas outside venue. Persons found smoking in other areas will be escorted from the venue and not be allowed to re-enter the concert. The same restrictions apply to Vaping.

Should you or your guest require first aid from our A-Team, there will be trained medical staff on duty at 3Arena. Please approach a steward, a member of security or indeed any member of staff immediately who will direct you to the nearest first aid/ medic point or call for assistance.

There will be First Aid areas within the venue. These will all be clearly marked, and all stewards will be able to direct patrons to the nearest medical point or medic.

Please contact Ticketmaster via your Ticketmaster account or via the help section on https://help.ticketmaster.ie/hc

Yes, there is a wheelchair area in the venue. Please note space within this area is limited. Please check availability through www.ticketmaster.ie . Please contact Ticketmaster via your Ticketmaster account or via the help section on https://help.ticketmaster.ie/hc

PLEASE NOTE: There is a fixed capacity for the wheelchair area and as the show sells-out the venue will not be able to accommodate those who do not have an accessibility ticket. Access to the wheelchair area operates a strict 1+1 policy.

Please note space within this area is limited. Please contact Ticketmaster via your Ticketmaster account or via the help section on https://help.ticketmaster.ie/hc

PLEASE NOTE: There is a fixed capacity for the wheelchair areas and as the show sells-out the venue will not be able to accommodate those who do not have an accessibility ticket. Access to the wheelchair platform operates a strict 1+1 policy.